speakers

Chris Mercer is a Chartered Accountant and visionary leader in the real estate industry, with a career spanning over two decades. His journey began in a Chartered Accounting firm, where he quickly distinguished himself by focusing not only on compliance but on helping clients improve their businesses through innovation and actionable insights. Chris’ extensive experience in the real estate sector dates back to 2001 when he developed KPI software for the Ray White Group, known as Wealth Partners. This groundbreaking tool became the real estate industry's premier real-time data tracker for lead and lag KPIs, empowering agents to make informed decisions. In 2007, Chris founded Live Real Estate Accounts, which has since grown into The Live Group, encompassing three core pillars: data and analytics, revenue maximisation, and profit protection. His unique approach has enabled him to work with nearly every major real estate franchise group, guiding business owners to understand that numbers reflect actions - so to improve results, actions must change. Chris excels at breaking down complex concepts into simple, actionable strategies, inspiring clients to unlock their full potential. Driven by a commitment to transparency and performance, Chris spearheaded the creation of REAP Dashboard, a revolutionary platform designed to cut through industry ego and misconceptions. By combining an innovative chart of accounts with real-world HR metrics, REAP Dashboard delivers unmatched data and benchmarking insights. It equips real estate business owners and thought leaders with the tools they need to measure true performance and drive sustainable growth. Chris’ work reflects his passion for simplifying the complexities of business, empowering his clients to achieve measurable success, and transforming the real estate industry through data-driven decision-making.

Josh Symons is the Head of Real Estate Solutions at CoreLogic, bringing over 20 years of experience in the property industry. Previously, he served as Director of Product Strategy and Industry Principal at the global proptech company MRI Software, where he played a key role in shaping strategic initiatives across product, sales, and professional services. With a deep-rooted passion for real estate and technology, Josh is committed to leveraging innovation to drive business outcomes that create positive impacts for both the industry and broader society. An accomplished executive, he specialises in developing and executing growth strategies through strong leadership, data-driven decision-making, and cross-business alignment. Josh excels in navigating governance, risk, and compliance frameworks while balancing commercial priorities. His ability to foster strong relationships, internally at all levels and externally with customers, industry stakeholders, and partners enables him to drive clarity, alignment, and accountability in the execution of strategic initiatives.

Suzy Grant has a wealth of experience in Professional Services Banking. Suzy leads the capable team of nab Banking professionals here in Sydney who specialise in providing exceptional relationship banking to professional services firms, including accounting firms, law firms, real estate agents and financial planning firms. Suzy is passionate about keeping on top of and sharing industry insights so that it can help her network of clients to improve, grow and develop.

Julie is a seasoned professional Banker of over 35 years, having gained her experience across domestic and global banks within Australia and New Zealand. Julie joined NAB Business Banking in Jan 2013 and is a Senior Specialised Banking Manager Transactional with an industry focus on the Professional Services sector. She brings to this role a high customer focus ethic and strengths in building relationships with customers and internal stakeholders. This enhances her ability to help customers navigate the complex world of payments, advise on cashflow innovation, simplify business workflow and provide greater visibility and control over payments.

As both Managing Director and CEO, Marwan wields his expertise in Corporate and Commercial law to empower businesses and drive their success. With razor-sharp insights and a strategic mindset, Marwan crafts growth, distribution, and expansion strategies that ignite business potential. His deep understanding of the Franchise, Real Estate and Intellectual Property areas of Law, he offers an invaluable service. Renowned nationally and internationally for his expertise, Marwan’s contributions to these industries are unmatched. Clients benefit from his extensive knowledge and proactive approach, resulting in exceptional interactions and favourable outcomes. Marwan doesn’t settle for being just a lawyer—he’s a reliable advisor, navigating clients through mergers, acquisitions, partnerships, and joint ventures with finesse. When disputes arise, he tackles them head-on, employing his exceptional skills in dispute resolution and litigation, based on his 25 years of practice. Expanding on his legal craft, Marwan has been instrumental in navigating many brand mergers, acquisitions and established brands that have been international recognised. As CEO, Marwan’s vision fuels Baybridge’s success. He crafts an empowering corporate environment where personal and professional growth flourish. This client-centric approach guarantees superior results while fostering a culture of excellence.

Tanya Delkou is a Partner at Baybridge. She started her legal career at a law firm specialising in mergers & acquisitions and commercial & corporate law, and shortly after commenced practising law with a focus within the real estate industry. Tanya’s practice is focused on mergers & acquisitions, rent roll transactions, sale and purchase of shares and corporate structuring.

Melina brings unique expertise to the real estate industry, particularly in legislative and compliance domains. Melina’s role at Baybridge has allowed her to work with clients in the real estate industry and assist them with agency agreements, policies and procedures and rent roll transactions. Her tenure at McGrath from 2013 to 2017, under the mentorship of Torq Murray, expanded her experience in compliance and licensing. This includes reinstating suspended real estate licenses, obtaining exemptions to act as Licensee in Charge at multiple locations, and providing general advice on industry licensing. Melina's in-house role offered her the opportunity to consistently advise clients on regulatory compliance and to assist with NSW Fair Trading complaints and investigations.

Robert Biasetto is a highly respected and experienced real estate professional with over 35 years of industry expertise. As the proud owner of Ray White Wetherill Park & Cecil Hills, Robert has built a strong reputation for his exceptional customer service, dedication, and leadership in the real estate market. Robert's journey in real estate began over three decades ago, and through his vision, hard work, and commitment to excellence, he has grown Ray White Wetherill Park & Cecil Hills into leading agencies in the region. His deep understanding of the local market, combined with a genuine passion for helping clients achieve their property goals, has earned him the loyalty of many repeat clients and referrals over the years. Under Robert's leadership, the agency has flourished, becoming a go-to name in real estate in Wetherill Park, Cecil Hills, and surrounding areas. His proactive approach to the ever-evolving market, strong negotiation skills, and transparent communication style have earned him a reputation for delivering results. Robert Biasetto is known for his unwavering commitment to client satisfaction and success. As a proud member of the Ray White network, Robert's agency consistently stands out for its professional approach and local expertise,. His long standing career in real estate reflects not only his knowledge of the industry but also his passion for making a positive impact on the communities he serves.

Warren Campion (MBA, MBC, LREA) is a highly respected corporate and real estate professional, boasting over 30 years of extensive industry experience. He has thrived as a sales agent, principal, and former COO of a multi-office agency that managed over 2,500 properties with a dedicated sales team of 50. Since 1997, Warren has held influential executive management positions with national real estate training, software, and outsourcing firms, and previously served as the Managing Partner of the McGrath Sutherland Shire, Illawarra & Nowra Group. His consulting expertise spans franchise groups and independent agencies across Australia, New Zealand, South Africa, England, and the UAE. A seasoned driver of real estate businesses, Warren excels in optimising property management and sales team performance by enhancing operational efficiencies that increase productivity and maximise retained earnings for stakeholders. Renowned for his strategic mindset, he has successfully implemented initiatives that streamline processes, foster talent engagement, and enhance asset value. With a strong foundation in analytical problem-solving and a sharp ability to interpret market data, Warren harnesses technology and innovative practices to propel sustainable profitable growth in the real estate sector. His holistic approach aligns people, technology and financial foundations which enhance the customer experience, talent engagement that empower business owners in their pursuit of financial freedom.